Smart Inbox & Enquiry Triage
Incoming email is classified by intent, routed to the right person, and arrives with a draft reply attached. The inbox stops being a job queue only one person understands.
Join waitlist Setup time: ~45 minutesDeploy on n8n, Zapier, Temporal — DIY download ships as an n8n export today; other platforms via done-for-you setup.
Prerequisites
You'll need these in place before setting up the pack. Most businesses already have them; the setup guide covers wiring.
- An automation platform — n8n, Zapier, or Temporal (we can help you choose)
- Email account with IMAP/API access (Gmail, Outlook 365, or similar)
- OpenAI API key (or swap for Claude/Groq/local LLM)
- Notification/routing endpoint
What it replaces
Manual work this automation handles — the time savings come from not doing these by hand anymore.
- Manually reading and sorting every incoming email
- Forwarding emails to figure out who should handle them
- Drafting routine replies from scratch
- Enquiries sitting unanswered over weekends
Is this pack for you?
Best for
- Shared inboxes with 20+ enquiries per day
- Teams where multiple people need to see incoming mail
- Practices with predictable enquiry categories
- Reducing first-response time without adding headcount
Probably not for
- Low-volume inboxes (just read them yourself)
- Highly sensitive communications requiring human-only handling
- Inboxes with no predictable patterns
Honest limitations
- — Classification accuracy depends on your category definitions
- — Draft replies need human review before sending
- — Complex enquiries still need human judgment
- — Email API access varies by provider and plan
Want this pack when it ships?
Join the waitlist and we'll let you know when this pack is ready. Or book a session if you need it sooner.