Terms of Service

By accessing or using the Orryx website, platform, or services, you agree to be bound by these Terms of Service. If you do not agree, you must not use our services.

These terms apply to all visitors, users, and clients of Orryx Pty Ltd (ACN 696 212 889).

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the revised terms.

Orryx provides AI consulting, automation design, implementation, and managed optimisation services as described on our website and in individual engagement agreements.

Specific deliverables, timelines, and fees are defined in separate Statements of Work (SOWs) or engagement agreements executed between Orryx and the client.

We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice.

This website does not currently offer client accounts or logins. Access to systems we build for you is governed by your engagement agreement.

Where we hand over credentials or infrastructure as part of a delivery, you are responsible for securing them after handover.

Clients agree to provide timely access to systems, data, and personnel as reasonably required for Orryx to deliver the agreed services.

Clients are responsible for ensuring they have the necessary rights and permissions to share data and grant system access to Orryx.

Clients must not use our services for any unlawful purpose or in a manner that could damage, disable, or impair our systems.

All pre-existing intellectual property remains the property of its respective owner. Orryx retains ownership of its proprietary tools, frameworks, methodologies, and templates.

Unless otherwise agreed in writing, deliverables created specifically for a client engagement are owned by the client upon full payment.

Orryx retains the right to use general knowledge, skills, and experience gained during engagements, including anonymised and aggregated insights.

The Orryx name, logo, and branding are trademarks of Orryx Pty Ltd and may not be used without written permission.

Both parties agree to keep confidential any proprietary or sensitive information disclosed during an engagement.

Confidential information does not include information that is publicly available, independently developed, or lawfully obtained from a third party.

Confidentiality obligations survive the termination of any engagement for a period of two (2) years.

Fees for services are set out in the applicable Statement of Work or engagement agreement.

Unless otherwise agreed, invoices are payable within 14 days of issue. Late payments may incur interest at 2% per month on the outstanding balance.

Fees for consulting services are quoted in Australian Dollars (AUD) and are exclusive of GST unless stated otherwise.

Prices for digital automation packs are shown in AUD and are the total amount payable at checkout.

Automation packs are digital products delivered by email as a secure download link, normally within minutes of purchase. Download links remain active for 7 days; contact us for a fresh link at any time.

Each pack is licensed for use within a single business. You may adapt it freely for your own operations; you may not resell or redistribute the pack itself.

The DIY download is currently provided as an n8n workflow export. Deployment to other platforms (Zapier, Temporal) is available through our done-for-you setup service.

If a pack is faulty, not as described, or fails to arrive, contact hello@orryx.dev and we will re-deliver or refund it. Nothing in these terms excludes your rights as a consumer under the Australian Consumer Law, including guarantees that digital products are of acceptable quality and fit for purpose.

Where an engagement is sold with a results guarantee, the guarantee terms — what is measured, the measurement window, and how to claim — are stated in the engagement agreement.

To make a guarantee claim, email hello@orryx.dev within the stated window. Approved claims are refunded in full to the original payment method.

This guarantee is offered in addition to, and does not limit, your rights under the Australian Consumer Law.

To the maximum extent permitted by law, Orryx’s total liability for any claim arising from or related to our services is limited to the fees paid by the client for the specific engagement giving rise to the claim.

Orryx is not liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business opportunities.

Nothing in these terms excludes or limits liability that cannot be excluded under Australian Consumer Law.

Orryx provides services with reasonable care and skill. We do not guarantee specific outcomes, results, or return on investment unless expressly stated in a signed engagement agreement.

Our website and platform are provided "as is" without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose.

We do not warrant that our services will be uninterrupted, error-free, or free of harmful components.

Either party may terminate an engagement in accordance with the terms set out in the applicable Statement of Work.

Orryx may suspend or terminate your access to our platform immediately if you breach these terms.

Upon termination, all fees for work completed remain payable. Sections relating to intellectual property, confidentiality, and limitation of liability survive termination.

These terms are governed by the laws of New South Wales, Australia. Both parties submit to the exclusive jurisdiction of the courts of New South Wales.

If any provision of these terms is found to be unenforceable, the remaining provisions continue in full force and effect.

For questions about these Terms of Service, please contact us at legal@orryx.dev or through our Book the Assessment call page.